BRIAN BROWN WORKS · CUSTOM LEARNING & PERFORMANCE

Built around the work your people actually have to do.

We design learning and performance support around the decisions, tasks, and standards that matter in your organization. Begin with one role, workflow, or recurring challenge.

Start a conversationExplore the Learning Labs

STANDARD & METHOD · FEATURED EXAMPLE

First 30. Onboarding built around the work.

The new-hire sample connects source checks, reliable promises, priorities, and handoffs with practice and manager observation. Your project would use your own roles, procedures, language, and operating conditions.

Experience First 30

Free browser sample. No account, cart, or checkout is required.

WHAT A NEW HIRE MUST DO

  • Use the current source.
  • Make a promise they can keep.
  • Protect the next priority.
  • Complete an accepted handoff.

Practice. Independent evidence. Manager observation.

Where we can help.

Onboarding & readiness

Role-specific learning, practice, job aids, and manager checkpoints for the work new hires need to perform.

Manager development

Realistic conversation practice, coaching tools, and support for the moments managers find difficult.

Operational learning

Scenario practice and performance support built around your procedures, workflows, and recurring decisions.

From the problem to the work.

  1. DiagnoseClarify the task, the barrier, and what good performance looks like.
  2. DesignWork from your approved sources, role boundaries, and real situations.
  3. PracticeMake decisions, see consequences, and improve the next attempt.
  4. TransferConnect learning to job aids and manager observation.
  5. ImprovePilot with the people doing the work and revise from evidence.
Explore four more examples
Manager Performance LabEvidence and difficult conversations.Youth Program Staff Performance LabFrontline judgment and supervisor coaching.Hotel Business LabOperating signals and business decisions.Patient Access LabPATIENT ACCESS OPERATIONS · Competing front-desk demands.